Shipping Policy
ORDER PROCESSING:
Please allow 1-3 days to process your order. Expect an email within 72hrs to let you know your order is on the way!
STORE PICKUP
We do not offer store pickup at Adventureline.
DISPATCH
Orders placed before 12pm AEST during store hours 9am – 5pm, Monday to Friday, will be dispatched the same day. Orders placed outside of these hours will be dispatched the next Business Day.
When your order is ready for delivery, you will receive an email with real-time tracking information.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping within Australia: We offer $15 flat rate shipping on orders under $100. Free Shipping applies to all orders $100 and over.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard <$100 |
2 to 8 business days |
$15.00 |
|
Standard >= $100 |
2 to 8 business days |
Free Shipping |
|
Express |
1 to 4 business days |
$20.00 |
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: Canada, United States, United Kingdom, EU, & Oceania. International shipping rates are calculated per below:
|
Shipping option |
Estimated delivery time |
Price |
|
New Zealand |
6 to 27 business days |
$50.00 |
|
Canada/United States |
6 to 27 business days |
$50.00 |
|
EU & Oceania |
6 to 27 business days |
$50.00 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Adventureline is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
Please review our Returns Policy for full details on refunds, returns & exchanges.
If you have any further questions, please don't hesitate to contact us at info@adventureline.com.au